Jun 08
Jun 08

Above and Beyond Brand Standards

Challenges Inconsistent methods for managing operations and communication across portfolio of hotel brands. Shift-to-shift notes were unorganized, inconsistent or non-existent. Guest information was getting lost and there was poor communication between shifts. Solution: The Manager's Red Book Benefits The Manager’s Red Book provided detailed, step-by-step task-lists specifically for hotel operations. The... read more →
Jun 08